Privacy Policy

Effective Date: August 22, 2026

CCM Lawn Service LLC respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you.

Information We Collect

When you visit our website, request a quote, submit a form, communicate with us, or use our services, we may collect information including:

  • Name

  • Phone number

  • Email address

  • Property or service address

  • Information about the lawn care or landscaping services you request

  • Project and estimate information

  • Communications between you and CCM Lawn Service LLC

  • SMS/text messaging preferences and consent records

  • Basic website usage and technical information, such as browser, device, IP address, and interaction information when collected through website technologies

How We Use Your Information

We may use information we collect to:

  • Respond to quote and estimate requests

  • Schedule and provide lawn care and landscaping services

  • Communicate regarding appointments, projects, estimates, and service updates

  • Provide customer support

  • Follow up regarding requested services

  • Send informational text messages when you have opted in

  • Send promotional or marketing communications when you have separately provided appropriate consent

  • Maintain business and communication records

  • Improve our website, services, customer experience, and business operations

  • Protect against fraud, misuse, or security threats

  • Comply with applicable legal requirements

SMS/Text Messaging and Opt-In Consent

If you provide your phone number and choose to opt in to SMS communications from CCM Lawn Service LLC, we may send informational messages such as quote communications, appointment confirmations and reminders, scheduling updates, service notifications, customer-support communications, and follow-up messages.

If you separately opt in to marketing or promotional SMS communications, we may also send special offers, promotions, discounts, and other marketing messages.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

SMS Information Is Not Shared for Marketing

SMS opt-in consent, phone numbers, and SMS-related information collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

We may use service providers when reasonably necessary to operate our communications and business systems, but SMS consent information will not be provided to third parties for their own marketing or promotional use.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and measure interactions with our website.

These technologies may collect information such as browser type, device information, IP address, pages visited, and interactions with the website. You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

How We Share Information

CCM Lawn Service LLC does not sell your personal information.

We may share limited information with service providers when reasonably necessary to operate our website, communications systems, scheduling systems, or other business services; to provide services requested by you; or when required by law.

SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for their marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights and Choices

You may contact CCM Lawn Service LLC to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.

You may unsubscribe from marketing SMS communications at any time by replying STOP. You may also contact us to update your communication preferences or personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or your communication preferences, please contact CCM Lawn Service LLC using the contact information provided on our website.